Use Akulaku Call Center to Whatsapp for Customer Complaints
Akulaku, a financial service provider platform where quality is global, will surely provide an Akulaku call center where customers can contact if they have problems or want to make various complaints. The aim is for Akulaku to be able to connect with its customers accurately and transparently at all times.
Akulaku offers you the opportunity to do online shopping activities using credit services . In fact, you can shop in installments and make cash loans that are very flexible. Therefore, Akulaku’s presence here is really aimed at making the lives of its customers easier while performing various transactions.
Some of the facilities provided by Akulaku include the purchase of credits, then the purchase of internet quota and data packages, the payment of BPJS bills, PDAM, as well as the purchase of PLN and even air tickets. All payment activities and purchases can be made with credit, you can even make credits.
Unfortunately, in the service from Akulaku, of course, not all customers are satisfied. Therefore, Akulaku provides various Akulaku call center channels , so that customers can freely communicate with their party at any time. here are some ways for customers to forward their complaints and questions through the call center.
Submit Your Complaint Through Customer Service
One of the channels through which you can contact to send questions or receive information is to contact Akulaku’s Customer Service. You can access this CS service indefinitely, which is 24 hours. Not only that, but free calls can also be obtained.
If you want to contact Akulaku staff with this method, you can contact 1500920 Akulaku call center . Through this number, you can send your various questions and complaints about installments and loans in Akulaku. You can also forward various other obstacles.
The method of forwarding complaints and customer inquiries is considered more effective through this call center. Because in addition to the service that runs 24 hours a day, thanks to this CS, you will be in direct contact with Akulaku staff who are competent and knowledgeable to help you solve your problems quickly.
While not as easy as live chat, this Akulaku call center can give clear and direct answers to customers so that customers don’t have to be confused to find solutions to every obstacle they face. Customers can ask unlimited questions as long as they comply with the procedure for submitting a complaint.
Also Try Email Complaints Service
In addition to being able to submit your complaints or questions about Akulaku through the call center, you can also do so through other platforms or media. One of the commonly used media to file a complaint is Akulaku’s official email. Here you can easily express what you want to transfer.
Your e-mail address is cs.id@Akulaku.com. This single method has always been the most common method of communication. As usual “Complaints” or “Questions About…” Simply create an email with the theme. and start filling the body of the email with what you want to forward to Akulaku.
Unfortunately, this channel has its drawbacks if you want to use it as a tool to send complaints or ask questions. Unlike the Akulaku call center, which tends to respond quickly , it will take a long time to get a response from Akulaku staff or employees.
This is because email is not always a pop-up medium compared to a call center, so there is a possibility that it will take a long time. Even if you have received an answer, usually the staff will direct you to the CS department or other social media to get a faster response.
Media Complaints As Whatsapp yang Easy dSimple
In addition to the Akulaku call center and email, there is another media that is much simpler and easier to use to ask questions and distribute complaints , namely WhatsApp. A very popular messaging medium, WhatsApp is definitely the best friend for almost everyone in the world to exchange messages and information.
Therefore, Akulaku is also taking advantage of the popularity of this media to be able to connect more flexibly and freely with its customers. Even though you use WhatsApp media, the messages you send will not be fully answered by the Akulaku chatbot. With the use of this method, you can communicate directly with employees at Akulaku.
Like the use of Akulaku call center, you can freely express various questions and complaints through this live chat via WhatsApp. You just need to send a chat with what you clearly want to convey . Don’t forget to include evidence of the complaint that will be processed immediately.
When submitting your complaints, make sure you use clear, short, easy-to-understand language and not poorly understood language. A clear language will make it easier for Akulaku staff to understand the problems they are experiencing and find the solution you need right away . Be patient while waiting for the response of the Akulaku staff.
The WhatsApp connection number that can be contacted is 081113508161 number. You have to be patient to get an answer from Akulaku because it takes some time. Be sure to ask questions using language that is easy for staff to understand .
Come directly to Akulaku Office with aclearer station
If you have many important questions or complaints that you want to raise , the last option is to go directly to the Akulaku office. Using the Akulaku call center or WhatsApp is free, but it takes time to respond and find solutions to various problems.
If you want a quick and clear response, you can come directly to the office and talk to the officer there. Unfortunately, this can sound a bit troublesome. Visiting the Akulaku office can only be done for customers living in the Jabodetabek area, as the distance is still cost-effective.
Unlike customers whose residence is far from the area, it will definitely be difficult. Not to mention that the required cost is more. Therefore, it is recommended that customers take advantage of the media provided by Akulaku sooner to make it easier to communicate your questions, complaints and problems.
You can also take advantage of the help center available in the Akulaku app. Here, you can give the feedback you want . The first step is to download the Akulaku app to your phone and then log in to the app. Look for the feedback icon and you can share feedback.
Although he did not go directly to Akulaku’s office, it is quite easy to communicate with Akulaku. With the development of technology, everything can be done online or by phone. Although there are currently no more diverse channels than WhatsApp, Akulaku is still able to meet the needs of customers who need solutions.
If you want to communicate with Akulaku, you just have to choose whether to use a call center, live chat on WhatsApp, or via a message sent via official email. You can try all the methods depending on your own convenience, including the highly effective Akulaku call center.