About Jenius, Jenius Call Center, Advantages and Facilities: SmpSma

In this article, we will discuss about jenius call center and what are the benefits of Jenius itself. Jenius is actually a digital banking application where this application can help you do various financial activities such as saving, transacting to manage finances.

In the all-digital era everything becomes easy even youdon’t need to do from one place, namely from a smart phone or smartphone that is already based on iOS or Android. Jenius is an application launched by Bank BTPN in 2016 and is growing until now.

This application can even connect with the national banking ecosystem and international payment system with Visa debit cards and national payment gateways or GPN. Many are greatly helped by the existence of this genius because it is an application that is considered smart to manage finances.

Many are looking for information about jenius call centers just to get information related to its features. Indeed, this one application facilitates banking activities where you can send money, pay bills, save to make deposits only with a smartphone so it is very practical.

What Are the Advantages of Using Genius?

Like the  discussion  earlier where this application really facilitates one’s banking activities because all transactions can be done only with a smartphone.  It will not keep up with the development of technology that is increasingly sophisticated, so you don’t have to come or queue at the bank directly.

Many conveniences that you can get by using one account only, you can already enjoy a variety of transactions.  Starting from depositing funds, withdrawing without visiting a bank or ATM machine.  So it is very practical in the conditions that are more recommended to be in the house like the current pandemic.

Jenius itself has several types of cards, namely m-card, e-card and x-card.  For e-cards themselves are virtual cards that are more similar to credit cards. If the m-card type is a type of card for active balance or main account balance and x-card that is almost similar to m-card, it can be used for transactions and cash withdrawals but there is a daily shopping limit.

The types of savings from Jenius also vary, namely Flexi saver, dream saver and Maxi saver so you can choose or adjust to your needs. For more information, you are advised to contact jenius call center. This digital card also provides many advantages including  :

  1. No transfer fees despite bank differences
  2. Gratis cash withdrawal at ATM
  3. Can open an account easily, namely online so it is very simple and practical
  4. There are no administrative fees so every month the balance remains secure
  5. Can be used abroad because Jenius is included in the Visa network

The Most Common Questions About Genius Through CS Services

In the midst of a pandemic like this, it is recommended to be indoors, so that all kinds of transactions can be done online. So genius can be used as one solution when you want to transact or open a new account, but even so there are still many people who feel ordinary about the process.

Tidak few people who contact jenius call center service  to get detailed information. There are some common questions such as how to fill the balance, how to see the account number and what are the different types of savings, namely Flexi saver, Dream saver and Maxi saver.

To fill the balance is actually very easy, you can make a transfer from another bank with the input code Bank BTPN which is 213 then your Jenius account number and mobile phone number registered with Jenius. For mobile phone numbers and account numbers, you can check through the Jenius application on the profile menu.

Many are curious whether you can get a passbook, jenius application itself does not provide a passbook directly but e-statement or checking account that you can even access every month through the profile and settings in the application or can also use jenius call center service.

For the application you can download through the play store or app store, can be adjusted to the smartphone you use whether based on Android or iOS. As for the different types of savings, Flexi saver you can use as an emergency fund or deposit that provides flexibility for withdrawal or deposit.

As for the dream saver, you can use it for savings according to specific targets that you will achieve in the future. The last one is Maxi server where you can make term deposits. Of the three types of savings you can choose which one suits your needs.

Features On The App That Are Very Helpful

Using this one banking application means that you can control all debit card activities from the card center menu. In fact, you can also change the daily withdrawal limit or transaction spending limit of each Jenius debit card because there is a feature called change limit so that your finances are more controlled.

Without contacting jenius call center, you can make pin changes, block to unblock again and see the transaction history.  So later even though there is no physical passbook, you can see transactions through the digital card or debit card.

This digital card is even connected to the national ATM network and Visa network around the world.  So you don’t need to upgrade anything more to transact at home or abroad. No wonder many are interested in opening a debit account on this one.

After opening the account, the debit card will be sent by the Bank at the address listed.  If you are located in Jabodetabek, you can get a debit card for 2 days during working hours and beyond that, you can getit within 7 days in working hours since making the request for the card.

If it is more than the general deadline mentioned, the debit card is still not received, then you should immediately contact jenius customer service or call center for further info. Through the call center, you can find out the status of the debit card delivery.

How doesa Mengaccess Help Center For Information and Constraints?

When experiencing problems you can contact the call center or BTPN care at 1500 300 or through the international call at +62 21 2450 5500. Through the Jenius hotline or call center  service, you can consult both ways to immediately get treatment about the obstacles you experience.

If you do not have the opportunity to make a call to the number listed above then you can send an email to the customer service at the BTPNcare@btpn.com address. As for getting general information about Jenius debit cards, you can contact info@btpn.com.

Just a suggestion when you create a PIN for Jenius debit card should use a different PIN number for ATMs and applications.  This is as a precaution only to be safer in transactions and minimal obstacles that require you to  contact jenius call center.

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