P numberof OCBC NISP call centre requests tosubmit complaints
As one of the nasabah, the existence of the OCBC NISP call center will definitely help all the problems where every nasabahhas, right? Joining and becoming a customer of a bank can only be separated from various types of problems that occur such as the problem of losing a debit /credit card, losing a booklet to all kinds of problems.
If you are facing various types of problems, there is no need to come directly to the bank to file a complaint where it will probably take a long time. Given the large number of people who will also line up with it . But you don’t have to worry anymore, because the existence of a bank’s call center can prove to be the best choice.
Including the ocbc nisp call center which is the best choice for those of you who are facing various types of problems while being a customer. Not only that, with the existence of the service, it is not necessary to come directly to the bank to make a complaint where it is likely to take a long time.
OCBC (oversea-Chinese Banking Corporation) is itself a highly regarded banking institution in Singapore and has also taken over its stake in BANK NISP. Established on 4 April 1941 in Bandung as NV Nederlandsch Indische Spaar En Deposito Bank, NISP Bank also proved to have provided services to small and medium-sized enterprises.
Not only that, the existence of this bank has also proven to be one of the oldest types of banks in Indonesia. Where suda was a pioneer during the Dutch colonial period . With this experience, it is not surprising that they have a variety of services and comprehensive facilities, including the presence of this call center where it is used for complaints. customers.
History of B, ocbc nisp
Before you decide to file a complaint through the OCBC NISP call center, it is important that you know at a glance the history of one of the oldest banks in Indonesia. As mentioned earlier, OCBC NISP itself was established in April 1941 in Bandung.
Its original name was NV Nederlandsch Indische Spaar En Deposito Bank. Barulah in 1972 underwent a name change to Value Inti Sari Penyimpanan and was known as NISP. In 1978, it turned out that NISP itself was no longer an abbreviation but had officially become the name of the Bank. Precisely in 2008, with the inclusion of OCBC Bank, Singapore became the majority shareholder.
Finally, in 1967, it became one of the official commercial banks, then became a foreign exchange bank precisely in 1990 until it became a public company on the Indonesian stock exchange in 1994. With the support of the OCBC, the bank has more professional human resources and IT is more sophisticated for the growing number of office networks.
As for the reputation of the bank, it turns out that it has been recognized worldwide. This reputation has obviously been proven by various awards where suda has been obtained, such as the Asia Banking and Finance Award 2013 which was awarded to the Shangri-La Hotel in the Indonesian National Technology and Operations Bank of the Year award.
The reputation is quite epic which is also possessed thanks to the different products and services offered. Starting with electronic banking which includes ATMs, Internet banking, auto payments, mobile banking, EDC, telephone banking to the existence of OCBC NISP call center services that allow customers to easily file complaints.
Howto contact the associated call center
As one of the best banks in Indonesia, OCBC NISP also provides the best engagement to its customers so that it can be trusted and relied upon at all times. Not only that, the banking company also accepts and appreciates each evaluation, contribution to the complaints that have been submitted by nasaba h.
To provide the best facilitation to customers who wish to express their opinions and complaints, there is an OCBC NISP Diana call center that can be contacted at any time for 24 hours. They provide a call center number where he can be contacted. The call center number is
National Number: 1500-99
International number +62-21-2650-6300
For those of you who want to file a complaint, you need to provide other supporting documents such as a booklet, transaction history to other evidence related to the ongoing problem.
In addition to being able to contact through the OCBC NISP call center, you can also file complaints in several other ways, such as:
- Email Tanya@ocbcnisp/com
- Visit the official page in ocbcnisp.com and go to the Contact Us page
- Contact the ocbc nisp call center via social media via Twitter @tanyaOCBCNISP, via Instagram at @Ocbc_nisp or Facebook at OCBC NISP Bank.
- In addition, you can also complain about problems or ask questions via WhatsApp to +628121500999
How is the mechanism for submitting good complaints
For those of you who want to do the process of complaining about problems or submitting questions, make sure you do it right. This is in order to get the best services and facilities to get the OCBC NISP call center solution. Here is the mechanism to submit complaints in the best way
- You can first file a complaint based on the problem you are experiencing
- The bank will receive customer complaints
- OCBC NISP will dig up information about complaints made by customers
- Register the complaint in the system
- Provide customers with information related to the complaint registration number
- Finding solutions to problems facing customers
- Provide information about the best solution to the customer
- Customers will receive information on the best solution that can overcome the problems encountered.
This is an effective and correct mechanism if you want to complete a complaint process related to problems or complaints. Make sure customers are also patient until they get clear information. Remember that it’s not just you where you have problems.
Benefits of being an i OCBC NISP customer
Being one of OCBC NISP’s customers will also bring you a number of benefits, including the following:
- Provide complete products
The main advantage of being a customer in this bank is that there is a complete selection of products that meet your needs such as for individuals, SMEs, companies or Sharia. Of course, the completeness of the product makes it easy to find services when needed.
- Professional in the provision of services to clients
Because it has been established for a long time, it is not surprising that this bank has experience in providing the best service to its customers. Considering that customer satisfaction is the top priority.
- Complaints Handling Service
Last advantage, you can also take advantage of the existence of a claims service thanks to a fast and experienced cal center. It is with this service that all masala can be overcome correctly.
OCBC NISP Bank is one of the leading banking services in Indonesia that has long been present to support the country’s population. If you encounter any problems with banking, contact the ocbc nisp call center immediately for the best solution.